The Psychology of Buzzwords – Why do we use them? Why do some words thrive whilst others languish? What is social transmission and how does it affect buzzwords?
On this week’s #MarketingBuzzword Podcast, Ben M Roberts runs through a chapter of his book ‘Marketing Buzzword to Marketing Authority’ looking at the psychology of buzzwords.
In this special episode of the podcast, Ben examines three areas of psychology which are particularly important in the dissemination and spread of buzzwords. These are ‘Herd Mentality’, ‘Tribal Vocabulary’ and ‘Social Transmission’.
You can find more information about Ben’s book here
The Marketing Buzzword Podcast is powered by Talkative. Talkative is a company that brings live web chat, voice calls, video calls and co-browsing together, in one package. This allows you and your business to truly engage with your customers, offer quick and effective resolutions to questions and improve the customer experience. You can find out more at Talkative.uk
I’m always keen to hear about the buzzwords you are loving or hating right now so please drop me a tweet to @roberts_ben_m or simply use #marketingbuzzword on Twitter & Instagram. Also, feel free to drop me a message if you think you can help break down a buzzword or know someone who would be amazing at it.
Before you read the transcript, if you are loving the show, please feel free to leave me a review on iTunes! It really does help boost the shows profile and make it easier to keep getting on these expert guests.
Enough small talk . . . let’s talk ‘the psychology of buzzwords’
